FAQs
The Namely process.
All our blankets and cushions are custom made to order. It's a simple process. Select the style you would like and type your Child's name for a preview of the final product. Then proceed to the check out.
Our blankets look best with one name across the front with a maximum of 15 letters. If you need more or two names please drop us an email and we will review the design with you.
We will then start to produce your order and will be delivered within 4 weeks.
How long will it take to receive.
- Standard post orders takes up to 4 weeks in production, 5-7 business days via Australian Standard Post.
- Express post orders takes up to 4 weeks in production, 2-3 business days via Australian EXPRESS Standard Post.
- International orders takes up to 4 weeks in production, plus allow time for shipping.
Please also provide a desired delivery date in case you need it to arrive in time for a special occasion.
Blanket design.
Made a mistake.
It happens to the best if us, don't worry. We can't guarantee we can change, however please email hello@namelyco.com and we will do our best.
Please always check your Child's name and spelling are correct before your order is placed. You can review this in the preview section, when you're looking at the product page.
Cancel order.
Contact us.
We are a very small team (with Kids) and will endeavor to get back to you within 48 hours. Our customer service email is: hello@namelyco.com